CCW 2015 again offers additional Innovation and Workshop days

In addition to the trade show itself, the 2015 CCW's program at Estrel Convention Center Berlin will again also include special events and networking. Current plans include an innovation day at February 23rd, the trade show from 24th through 26th, the accompanying congress on the 24th and 25th as well as the concluding workshop day on February 26th. 

For 2015, CCW has again formulated its goal to present all relevant news and developments in the fields of customer contact and customer collaboration and to bring together users, manufacturers and industry experts for networking and the exhchange of information and experience. In 2014, more than 7,600 visitors and 250 international exhibitors took part in the combined trade show, congress and network event. 

In its presentations of state-of-the-art communication, IP telephony and contact center solutions, CONET will focus on its CONET UCC Suite, a value-adding collection of tools and modules addressing key challenges in using the Cisco Unified Contact Center. CONET UCC Suite transforms your service center into a real center for service and will increase your customers' satisfaction significantly!

Further information on the event itself and on CONET's products and solutions can be found in our service column to the right.

• Contact Center Solutions

• CallCenterWorld