Public: IT Strategy and Solutions for Public Administration

The Online Access Act obliges all German public agencies to make a large proportion of administrative services available to society digitally in the future. In addition to the development of online services themselves, cross-state interfaces to portals and specialist applications must be created and integrated, and a large number of individual implementation projects must be synchronized. A key lever for the successful digitization of administrative services for citizens and companies - but also for the digitization of administrative processes within the administration - are modern, digital and networked registers that directly integrate administrative data into specialist processes.  

The CONET Group is a reliable partner for the development of online services and digital forms as well as for the conception and management of OZG implementation projects for the federal and state governments. Our focus is on the complete digitization of administrative processes from the digital application form to the specialist application.

The centralization of IT processes, applications and infrastructures of the federal administration (IT consolidation) harmonizes and standardizes the federal government's information technology – both within and across agencies. The usability of central services of the federal government is always accompanied by the connection via a secure and high-performance information network of the federal and state networks. The consolidation process often starts with the alignment of the authorities' own IT and the consideration of which central services will be integrated into the authorities' own IT and when. Our experience shows that even after centralization of parts of the government IT, larger portions of the infrastructure and application landscape must continue to be operated by the government agencies themselves.  

CONET specializes in infrastructure services for the public sector and supports many federal authorities in the modernization of their IT, questions regarding network connections in the administrative network, as well as in the operation itself. We also support the central IT service providers at the federal level. 

The data of the administration is a strategic resource in itself as well as for society, the use of which can be increased even further with powerful infrastructures, the right competence and taking into account European requirements on data protection and sovereignty. In this context, unified data and cloud platforms offer significant potential to improve the interaction of different stakeholders from public agencies to enterprises. In the same way, the use of artificial intelligence (AI) can support and reduce the burden on government. In particular, many of the data-driven topics of the future, such as energy transition, transport infrastructure or climate efficiency, are directly linked to geoinformation. On central platforms, all data can be collected, managed, analyzed and visualized in a geoinformation system (GIS).  

CONET has many years of experience in harnessing administrative data and implementing data intelligence solutions and advises federal authorities on the implementation of the federal government's data strategy. In addition, our group company CONET ISB specializes in GIS solutions for the public sector.

At the heart of an efficient and modern administration are the diverse specialized procedures of the individual authorities and public organizations. These often still have to be provided by the authorities themselves. In times of a lack of IT specialists, this can only be ensured with efficient operation of the authorities' own infrastructures and targeted use of managed services and hosting offers. 

CONET is an IT service provider experienced in the public sector and is familiar with the requirements of the federal administration for the high-performance, flexible and secure operation of IT landscapes from a large number of projects at federal and state authorities. We offer reliable operation from a single source – whether as operational services, managed services or hosting.

Discover more on our solution pages on Managed Services

Under the heading of cyber security, the security and resilience of public IT is not only a prerequisite for digitization, but also a very serious challenge with high damage potential. This applies to all public agencies, but especially in times of war and crisis for Critical Infrastructures (CRITIS), so that the provision of critical supplies and commodities for the population can be ensured.  

CONET supports many public-sector customers on their way to strengthened cyber security. The spectrum of services in the area of IT security and information security ranges from architecture and IT planning to IT security design and documentation to support in security incidents, for example, through IT forensics and incident response.

Digitization affects not only public administration, but also the education sector in particular. A digital school administration supports all processes that are relevant for planning, administration and evaluation in the education system. Beyond the administrative part, digital tools also offer a wide range of possibilities in the area of digital education to support the learning of children and adults.

Discover more on our solution pages on Cyber Security

The infrastructures of the administration are also growing together and positioning themselves in an interoperable, modular and federal German administration cloud. More and more of these cloud offerings from the administration itself are becoming usable. However, in order to take advantage of the great benefits of this multicloud and to provide specialized procedures as software-as-a-service from the cloud, these must first be given "cloud-ready" status and often have to be significantly modernized or completely redeveloped for this purpose.

As with paper-based administrative decision-making processes, digital administration also involves file-relevant information that must be stored in an electronic file (e-file) in a legally secure and compliant manner. This also applies to the long-term storage of the sometimes multimedia content of an electronic file in digital archives.

Enterprise Resource Planning (ERP) systems are also in the public sector suitable for the efficient use of personnel and financial resources, the optimization of internal administrative and logistics processes, and the possibility of exchanging and evaluating data. 

For CONET the focus is on the possibilities of adapting SAP technologies to the specific needs of the individual government authorities.

For CONET, sustainability stands for a comprehensive consulting approach from strategy to reporting to the server infrastructure. Regardless of system and department boundaries, industries or sectors, we find the right solution for ecological, social and structural problems together with our customers.

As a reliable partner, we provide support in mastering the greatest challenge of our time – in the area of public administration, for example, through more sustainable procurement and the optimization of IT infrastructures from an emissions perspective as a valuable contribution to "Green IT".

The ever-increasing use of information technology in administration and the pervasiveness of digital transformation often present administrations with the question of what consequences this will have for their own IT and its long-term orientation.

With our consulting solutions, CONET offers competent support from the development to the implementation of IT and digitization strategies and also supports the establishment and management of strategic programs and IT projects.